MEET THE THD TEAM
About THD Team
PREMIER HOUSING SOLUTIONS
Teresa Vidger founded Temporary Housing Directory in 2001 with a vision to provide temporary housing solutions across the nation. For the past two decades, our handpicked team members have worked closely with policyholders, insurance adjusters and CAT teams to provide a seamless experience.
Today, THD provides services across every state in the U.S. and also has an office to serve clients’ international needs. As a tight-knit team invested in customer care and a culture focused on service, we have established a strong track record of fast response and placement times to maximize customer satisfaction.
EXECUTIVE LEADERSHIP
Kris AlvaradoDirector of Finance800-817-3220 kris@thdmail.net |
Tracey DugganVice President800-817-3220 tracey@thdmail.net |
CATEGORY DIRECTORS
Christina RobertsDirector of Insurance Operations800-817-3220 christina@thdmail.net |
||
Christine CarrollQuality Control and Reports Director800-817-3220 christine@thdmail.net |
||
Brandi LetsonDirector of Insurance Housing & Specialty Services800-817-3220 brandi@thdmail.net |
Amy RobertsonDirector of Business Lodging800-817-3220 amy@thdmail.net |
||
Amanda PennDirector of Client Relations & Adjuster Catastrophe Services800-817-3220 manda@thdmail.net |
||
Jacquelyn PomeroyDirector of Insurance & Specialty Service Hotels800-817-3220 jpomeroy@thdmail.net |
||
Erin OstensonCaptive Marketing Consultant800-817-3220 mrogers@thdmail.net |
Julius MilaniExecutive Director of Business Development800-817-3220 tracey@thdmail.net |
REPORTING & TRAINING
Christine CarrollQuality Control and Reports Director800-817-3220 christine@thdmail.net |
Kim FloydTraining and Development Manager800-817-3220 kfloyd@thdmail.net |
ACCOUNTING TEAM
Helen DeatonAR Manager800-817-3220 helen@thdmail.net |
||
Kristine HegerAccounts Receivable Coordinator800-817-3220 kristine@thdmail.net |
||
Michelle MessnerAccounts Receivables Coordinator800-817-3220 mmessner@thdmail.net |
||
Nicole EggletonAccounts Payable Coordinator800-817-3220 krose@thdmail.net |
||
Laura KalerAccounts Receivable Coordinator800-817-3220 destiny@thdmail.net |
||
Alisa ShockleyHotel Billing Auditor800-817-3220 destiny@thdmail.net |
||
Latonia MayweatherHotel Billing Auditor800-817-3220 destiny@thdmail.net |
||
Savanah BallHotel Billing Auditor800-817-3220 destiny@thdmail.net |
||
Alisha ValdiviaDocument Specialist800-817-3220 mkat@thdmail.net |
Jessica WorthStaff Accountant800-817-3220 jworth@thdmail.net |
||
Robin WheelerAR Team Lead800-817-3220 robin@thdmail.net |
||
Jolee StantonAccounts Payable Coordinator800-817-3220 jolee@thdmail.net |
||
Lisa Kay SwagerAccounts Receivable Coordinator800-817-3220 lswager@thdmail.net |
||
Sara CienfuegosAccounts Payable Coordinator800-817-3220 aterhaar@thdmail.net |
||
Carly TouchetAccounts Payable Coordinator800-817-3220 krose@thdmail.net |
||
Cassidy KueckAccounts Receivable Coordinator800-817-3220 destiny@thdmail.net |
||
Claudia EsparzaHotel Billing Auditor800-817-3220 destiny@thdmail.net |
||
Prisca SisaAccounting Clerk800-817-3220 pquigley@thdmail.net |
Sam McQuillenSr. Hotel Billing Auditor800-817-3220 smcquillen@thdmail.net |
||
Kristy JeffersAP Team Lead800-817-3220 kjeffers@thdmail.net |
||
Abby HarrisHotel Auditing Team Lead800-817-3220 abby@thdmail.net |
||
Ivy ElsenAccounts Receivable Coordinator800-817-3220 ivy@thdmail.net |
||
Jennifer LewisSr. Hotel Billing Auditor800-817-3220 destiny@thdmail.net |
||
Rhonda CochranAccounts Receivables Coordinator800-817-3220 mmessner@thdmail.net |
||
Joshua "Josh" CostalesAccounts Receivable Coordinator800-817-3220 mrogers@thdmail.net |
||
Dan HalbackHotel Billing Auditor800-817-3220 pquigley@thdmail.net |
||
Christie LukerHotel Billing Auditor800-817-3220 destiny@thdmail.net |
CUSTOMER CARE TEAM
Kelli JohnsonCustomer Care Manager800-817-3220 kelli@thdmail.net |
||
Jacob WoodruffCustomer Care Concierge800-817-3220 sharon@thdmail.net |
Maritza Morales-Da SilvaCustomer Care Concierge800-817-3220 sharon@thdmail.net |
||
Kirsten WitsmanCustomer Care Concierge800-817-3220 kwitsman@thdmail.net |
||
Laura MartinezCustomer Care Concierge800-817-3220 kwitsman@thdmail.net |
Lee SmithCustomer Care Trainer800-817-3220 lsmith@thdmail.net |
||
Andra ElkCustomer Care Concierge800-817-3220 erin@thdmail.net |
CLIENT RELATIONS TEAM
Ashton SingletonClient Relations Manager & Internal Catastrophe Trainer800-817-3220 asingleton@thdmail.net |
||
Victoria DiazClient Relations Coordinator800-817-3220 vdiaz@thdmail.net |
||
Catherine MullicanClient Relations Coordinator800-817-3220 destiny@thdmail.net |
||
James RobertsClient Relations Coordinator800-817-3220 destiny@thdmail.net |
Maggie DrakeClient Relations Supervisor800-817-3220 mdrake@thdmail.net |
||
Josie ZohnerClient Relations Coordinator800-817-3220 destiny@thdmail.net |
||
Carolina MendozaClient Relations Coordinator800-817-3220 destiny@thdmail.net |
||
Katelynn HensonClient Relations Coordinator800-817-3220 destiny@thdmail.net |
||
Elizabeth GrahamClient Relations Coordinator800-817-3220 egraham@thdmail.net |
Jessica WaightClient Relations Coordinator800-817-3220 jwaight@thdmail.net |
||
Jolene ProvinsClient Relations Coordinator800-817-3220 destiny@thdmail.net |
||
Ruby CardenasClient Relations Coordinator800-817-3220 destiny@thdmail.net |
||
Monik VaughnClient Relations Coordinator800-817-3220 monik@thdmail.net |
ADMINISTRATIVE SUPPORT & RECEPTION TEAM
Hailey MooreAdministrative Assistant / Reception Manager800-817-3220 hailey@thdmail.net |
||
Morgan LeighAdministrative Assistant/Reception Team Lead800-817-3220 destiny@thdmail.net |
||
Tammye QuigleyAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
Ivette TrevinoAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
||
Chase GordonAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
||
Barbara HargisAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
Destiny FaganAdministrative Assistant/Reception Insurance Hotels800-817-3220 destiny@thdmail.net |
||
Erika RiveraAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
||
Crystal GoreAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
INSURANCE HOUSING TEAM
Stephanie SamoraInsurance Housing Manager800-817-3220 ssamora@thdmail.net |
||
Joy RodriguezAccount Manager800-817-3220 mrogers@thdmail.net |
||
Dina EspinozaInsurance Housing Team Lead800-817-3220 mkat@thdmail.net |
||
Keti BarkaliaAccount Manager800-817-3220 mkat@thdmail.net |
Jacqui BrownAccount Manager800-817-3220 mrogers@thdmail.net |
||
Louise JaffeInsurance Housing Assistant Manager800-817-3220 mrogers@thdmail.net |
||
Kimbi BagnalAccount Manager800-817-3220 mrogers@thdmail.net |
||
Mason OliverAccount Manager800-817-3220 mrogers@thdmail.net |
Erica ThompsonAccount Manager800-817-3220 mrogers@thdmail.net |
||
Michelle RogersAccount Manager800-817-3220 mrogers@thdmail.net |
||
Rende CowardAccount Specialist800-817-3220 rende@thdmail.net |
||
Nikki LanderosAccount Manager800-817-3220 mkat@thdmail.net |
SPECIALTY SERVICES
Cristina HolevoetHotel Manager of Specialty Services800-817-3220 cristina@thdmail.net |
||
Lori SingletonMember Services Account Manager800-817-3220 lori@thdmail.net |
||
Tammy TouchetCustomer Care Concierge800-817-3220 sharon@thdmail.net |
||
Michelle EvansMember Services Account Manager800-817-3220 mrogers@thdmail.net |
Lisa DouglassAssurance Services Manager800-817-3220 ldouglass@thdmail.net |
||
Kristi StressAccount Executive800-817-3220 kristi@thdmail.net |
||
Terri RoyseMember Services Account Manager800-817-3220 mrogers@thdmail.net |
||
Sarah ValenzuelaRegional Hotel Coordinator800-817-3220 sarah@thdmail.net |
||
Teri ThatcherMember Services Account Manager800-817-3220 mkat@thdmail.net |
Donald GloverSpecialty Services Housing Manager800-817-3220 mrogers@thdmail.net |
||
Thomas SearcyInventory Specialist800-817-3220 mrogers@thdmail.net |
||
Sharon HayesCustomer Care Concierge800-817-3220 egraham@thdmail.net |
||
Brittany StressRegional Hotel Coordinator800-817-3220 egraham@thdmail.net |
DOCUMENTS SERVICES TEAM
Antwinette SearcyDocument Services Manager800-817-3220 antwinette@thdmail.net |
Ferrin WillhiteDocument Specialist Team Lead800-817-3220 ferrin@thdmail.net |
||
Stacian MitchellDocument Specialist800-817-3220 ferrin@thdmail.net |
Alaura DarlingDocument Specialist800-817-3220 antwinette@thdmail.net |
HOTEL PLACEMENT TEAM
Shelly MillerManager of Insurance Hotels800-817-3220 shelly@thdmail.net |
||
Ava DenneyRegional Hotel Coordinator800-817-3220 ava@thdmail.net |
||
Jamie OrtizRegional Hotel Coordinator800-817-3220 monik@thdmail.net |
Joy LetsonSenior National Catastrophe Manager800-817-3220 joy@thdmail.net |
||
Amanda VontobelRegional Hotel Coordinator800-817-3220 avontobel@thdmail.net |
||
Emily KuhnRegional Hotel Coordinator800-817-3220 pquigley@thdmail.net |
||
Taylor KeetingRegional Hotel Coordinator800-817-3220 pquigley@thdmail.net |
Mary Katherine ThrashNational Catastrophe Manager800-817-3220 mkat@thdmail.net |
||
Sally GonzalesRegional Hotel Coordinator800-817-3220 sgonzales@thdmail.net |
||
Hannah RamirezHotel Team Lead & Trainer800-817-3220 hramirez@thdmail.net |
ALTERNATIVE LODGING TEAM
Jamie DuffAlternative Lodging Manager800-817-3220 jamie@thdmail.net |
||
Angelica MadridAlternative Lodging Account Manager800-817-3220 amadrid@thdmail.net |
||
Christina CastilloAlternative Lodging Account Manager800-817-3220 tina@thdmail.net |
Priscilla QuigleyAlternative Lodging Team Lead800-817-3220 pquigley@thdmail.net |
||
Jessie EstradaAlternative Lodging Account Specialist800-817-3220 jestrada@thdmail.net |
||
Andrea BermeoAlternative Lodging Account Specialist800-817-3220 erin@thdmail.net |
Deserie FoleyAlternative Lodging Account Manager800-817-3220 deserie@thdmail.net |
||
Tina OgnjanovacAlternative Lodging Account Manager800-817-3220 tina@thdmail.net |
||
Holly PainterAlternative Lodging Account Manager800-817-3220 tina@thdmail.net |
BUSINESS LODGING TEAM
Peyton PriceBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
||
Sarah BuckBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
||
Allison MuschalekBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
||
David NewtonGeneral Manager – APAC & EMEA800-817-3220 jlucas@thdmail.net |
||
Mimi ShepardBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
Kara GuinotteBusiness Lodging Project Manager800-817-3220 kara@thdmail.net |
||
Will BrazilBusiness Lodging Account Coordinator800-817-3220 will@thdmail.net |
||
Aimee Lynn BarrBusiness Lodging Account Coordinator800-817-3220 will@thdmail.net |
||
Jessica BlackburnBusiness Lodging Account Coordinator800-817-3220 will@thdmail.net |
||
Mimi ShepardBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
Terry DavisonBusiness Lodging Safe Stays Manager800-817-3220 tdavison@thdmail.net |
||
Yvonne ComptonBusiness Lodging Account Coordinator800-817-3220 yvonne@thdmail.net |
||
Gina HayRelocation Manager800-817-3220 ghay@thdmail.net |
||
Lexi SeifertBusiness Lodging Account Cooridnator800-817-3220 ghay@thdmail.net |
||
Rachael MohenBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
SALES TEAM
Shelly McGowanSales Manager800-817-3220 smcgowan@thdmail.net |
Shannon PierRegional Account Executive800-817-3220 smcgowan@thdmail.net |
||
Jennifer GanttRegional Account Executive800-817-3220 jgantt@thdmail.net |
Jaqueline MarquezRegional Account Executive800-817-3220 jmarquez@thdmail.net |
OPERATIONAL SUPPORT TEAM
Francois BournivalIT Manager800-817-3220 jlucas@thdmail.net |
Justin HillIT Specialist800-817-3220 jlucas@thdmail.net |