MEET THE THD TEAM
About THD Team
PREMIER HOUSING SOLUTIONS
Teresa Vidger founded Temporary Housing Directory in 2001 with a vision to provide temporary housing solutions across the nation. For the past two decades, our handpicked team members have worked closely with policyholders, insurance adjusters and CAT teams to provide a seamless experience.
Today, THD provides services across every state in the U.S. and also has an office to serve clients’ international needs. As a tight-knit team invested in customer care and a culture focused on service, we have established a strong track record of fast response and placement times to maximize customer satisfaction.
EXECUTIVE LEADERSHIP
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Kris AlvaradoDirector of Finance800-817-3220 kris@thdmail.net |
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Tracey DugganVice President800-817-3220 tracey@thdmail.net |
CATEGORY DIRECTORS
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Christina RobertsDirector of Insurance Operations800-817-3220 christina@thdmail.net |
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Christine CarrollQuality Control and Reports Director800-817-3220 christine@thdmail.net |
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Brandi LetsonDirector of Insurance Housing & Specialty Services800-817-3220 brandi@thdmail.net |
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Amy RobertsonDirector of Business Lodging800-817-3220 amy@thdmail.net |
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Amanda PennDirector of Client Relations & Adjuster Catastrophe Services800-817-3220 manda@thdmail.net |
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Jacquelyn PomeroyDirector of Insurance & Specialty Service Hotels800-817-3220 jpomeroy@thdmail.net |
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Erin OstensonCaptive Marketing Consultant800-817-3220 mrogers@thdmail.net |
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Julius MilaniExecutive Director of Business Development800-817-3220 tracey@thdmail.net |
REPORTING & TRAINING
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Christine CarrollQuality Control and Reports Director800-817-3220 christine@thdmail.net |
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Kim FloydTraining and Development Manager800-817-3220 kfloyd@thdmail.net |
ACCOUNTING TEAM
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Helen DeatonAR Manager800-817-3220 helen@thdmail.net |
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Kristine HegerAccounts Receivable Coordinator800-817-3220 kristine@thdmail.net |
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Michelle MessnerAccounts Receivables Coordinator800-817-3220 mmessner@thdmail.net |
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Nicole EggletonAccounts Payable Coordinator800-817-3220 krose@thdmail.net |
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Laura KalerAccounts Receivable Coordinator800-817-3220 destiny@thdmail.net |
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Alisa ShockleyHotel Billing Auditor800-817-3220 destiny@thdmail.net |
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Latonia MayweatherHotel Billing Auditor800-817-3220 destiny@thdmail.net |
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Savanah BallHotel Billing Auditor800-817-3220 destiny@thdmail.net |
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Alisha ValdiviaDocument Specialist800-817-3220 mkat@thdmail.net |
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Jessica WorthStaff Accountant800-817-3220 jworth@thdmail.net |
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Robin WheelerAR Team Lead800-817-3220 robin@thdmail.net |
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Jolee StantonAccounts Payable Coordinator800-817-3220 jolee@thdmail.net |
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Lisa Kay SwagerAccounts Receivable Coordinator800-817-3220 lswager@thdmail.net |
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Sara CienfuegosAccounts Payable Coordinator800-817-3220 aterhaar@thdmail.net |
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Carly TouchetAccounts Payable Coordinator800-817-3220 krose@thdmail.net |
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Cassidy KueckAccounts Receivable Coordinator800-817-3220 destiny@thdmail.net |
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Claudia EsparzaHotel Billing Auditor800-817-3220 destiny@thdmail.net |
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Prisca SisaAccounting Clerk800-817-3220 pquigley@thdmail.net |
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Sam McQuillenSr. Hotel Billing Auditor800-817-3220 smcquillen@thdmail.net |
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Kristy JeffersAP Team Lead800-817-3220 kjeffers@thdmail.net |
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Abby HarrisHotel Auditing Team Lead800-817-3220 abby@thdmail.net |
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Ivy ElsenAccounts Receivable Coordinator800-817-3220 ivy@thdmail.net |
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Jennifer LewisSr. Hotel Billing Auditor800-817-3220 destiny@thdmail.net |
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Rhonda CochranAccounts Receivables Coordinator800-817-3220 mmessner@thdmail.net |
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Joshua "Josh" CostalesAccounts Receivable Coordinator800-817-3220 mrogers@thdmail.net |
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Dan HalbackHotel Billing Auditor800-817-3220 pquigley@thdmail.net |
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Christie LukerHotel Billing Auditor800-817-3220 destiny@thdmail.net |
CUSTOMER CARE TEAM
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Kelli JohnsonCustomer Care Manager800-817-3220 kelli@thdmail.net |
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Jacob WoodruffCustomer Care Concierge800-817-3220 sharon@thdmail.net |
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Maritza Morales-Da SilvaCustomer Care Concierge800-817-3220 sharon@thdmail.net |
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Kirsten WitsmanCustomer Care Concierge800-817-3220 kwitsman@thdmail.net |
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Laura MartinezCustomer Care Concierge800-817-3220 kwitsman@thdmail.net |
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Lee SmithCustomer Care Trainer800-817-3220 lsmith@thdmail.net |
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Andra ElkCustomer Care Concierge800-817-3220 erin@thdmail.net |
CLIENT RELATIONS TEAM
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Ashton SingletonClient Relations Manager & Internal Catastrophe Trainer800-817-3220 asingleton@thdmail.net |
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Victoria DiazClient Relations Coordinator800-817-3220 vdiaz@thdmail.net |
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Catherine MullicanClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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James RobertsClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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Maggie DrakeClient Relations Supervisor800-817-3220 mdrake@thdmail.net |
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Josie ZohnerClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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Carolina MendozaClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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Katelynn HensonClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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Elizabeth GrahamClient Relations Coordinator800-817-3220 egraham@thdmail.net |
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Jessica WaightClient Relations Coordinator800-817-3220 jwaight@thdmail.net |
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Jolene ProvinsClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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Ruby CardenasClient Relations Coordinator800-817-3220 destiny@thdmail.net |
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Monik VaughnClient Relations Coordinator800-817-3220 monik@thdmail.net |
ADMINISTRATIVE SUPPORT & RECEPTION TEAM
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Hailey MooreAdministrative Assistant / Reception Manager800-817-3220 hailey@thdmail.net |
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Morgan LeighAdministrative Assistant/Reception Team Lead800-817-3220 destiny@thdmail.net |
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Tammye QuigleyAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
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Ivette TrevinoAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
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Chase GordonAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
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Barbara HargisAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
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Destiny FaganAdministrative Assistant/Reception Insurance Hotels800-817-3220 destiny@thdmail.net |
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Erika RiveraAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
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Crystal GoreAdministrative Assistant / Reception800-817-3220 scollins@thdmail.net |
INSURANCE HOUSING TEAM
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Stephanie SamoraInsurance Housing Manager800-817-3220 ssamora@thdmail.net |
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Joy RodriguezAccount Manager800-817-3220 mrogers@thdmail.net |
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Dina EspinozaInsurance Housing Team Lead800-817-3220 mkat@thdmail.net |
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Keti BarkaliaAccount Manager800-817-3220 mkat@thdmail.net |
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Jacqui BrownAccount Manager800-817-3220 mrogers@thdmail.net |
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Louise JaffeInsurance Housing Assistant Manager800-817-3220 mrogers@thdmail.net |
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Kimbi BagnalAccount Manager800-817-3220 mrogers@thdmail.net |
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Mason OliverAccount Manager800-817-3220 mrogers@thdmail.net |
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Erica ThompsonAccount Manager800-817-3220 mrogers@thdmail.net |
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Michelle RogersAccount Manager800-817-3220 mrogers@thdmail.net |
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Rende CowardAccount Specialist800-817-3220 rende@thdmail.net |
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Nikki LanderosAccount Manager800-817-3220 mkat@thdmail.net |
SPECIALTY SERVICES
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Cristina HolevoetHotel Manager of Specialty Services800-817-3220 cristina@thdmail.net |
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Lori SingletonMember Services Account Manager800-817-3220 lori@thdmail.net |
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Tammy TouchetCustomer Care Concierge800-817-3220 sharon@thdmail.net |
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Michelle EvansMember Services Account Manager800-817-3220 mrogers@thdmail.net |
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Lisa DouglassAssurance Services Manager800-817-3220 ldouglass@thdmail.net |
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Kristi StressAccount Executive800-817-3220 kristi@thdmail.net |
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Terri RoyseMember Services Account Manager800-817-3220 mrogers@thdmail.net |
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Sarah ValenzuelaRegional Hotel Coordinator800-817-3220 sarah@thdmail.net |
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Teri ThatcherMember Services Account Manager800-817-3220 mkat@thdmail.net |
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Donald GloverSpecialty Services Housing Manager800-817-3220 mrogers@thdmail.net |
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Thomas SearcyInventory Specialist800-817-3220 mrogers@thdmail.net |
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Sharon HayesCustomer Care Concierge800-817-3220 egraham@thdmail.net |
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Brittany StressRegional Hotel Coordinator800-817-3220 egraham@thdmail.net |
DOCUMENTS SERVICES TEAM
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Antwinette SearcyDocument Services Manager800-817-3220 antwinette@thdmail.net |
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Ferrin WillhiteDocument Specialist Team Lead800-817-3220 ferrin@thdmail.net |
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Stacian MitchellDocument Specialist800-817-3220 ferrin@thdmail.net |
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Alaura DarlingDocument Specialist800-817-3220 antwinette@thdmail.net |
HOTEL PLACEMENT TEAM
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Shelly MillerManager of Insurance Hotels800-817-3220 shelly@thdmail.net |
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Ava DenneyRegional Hotel Coordinator800-817-3220 ava@thdmail.net |
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Jamie OrtizRegional Hotel Coordinator800-817-3220 monik@thdmail.net |
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Joy LetsonSenior National Catastrophe Manager800-817-3220 joy@thdmail.net |
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Amanda VontobelRegional Hotel Coordinator800-817-3220 avontobel@thdmail.net |
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Emily KuhnRegional Hotel Coordinator800-817-3220 pquigley@thdmail.net |
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Taylor KeetingRegional Hotel Coordinator800-817-3220 pquigley@thdmail.net |
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Mary Katherine ThrashNational Catastrophe Manager800-817-3220 mkat@thdmail.net |
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Sally GonzalesRegional Hotel Coordinator800-817-3220 sgonzales@thdmail.net |
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Hannah RamirezHotel Team Lead & Trainer800-817-3220 hramirez@thdmail.net |
ALTERNATIVE LODGING TEAM
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Jamie DuffAlternative Lodging Manager800-817-3220 jamie@thdmail.net |
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Angelica MadridAlternative Lodging Account Manager800-817-3220 amadrid@thdmail.net |
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Christina CastilloAlternative Lodging Account Manager800-817-3220 tina@thdmail.net |
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Priscilla QuigleyAlternative Lodging Team Lead800-817-3220 pquigley@thdmail.net |
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Jessie EstradaAlternative Lodging Account Specialist800-817-3220 jestrada@thdmail.net |
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Andrea BermeoAlternative Lodging Account Specialist800-817-3220 erin@thdmail.net |
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Deserie FoleyAlternative Lodging Account Manager800-817-3220 deserie@thdmail.net |
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Tina OgnjanovacAlternative Lodging Account Manager800-817-3220 tina@thdmail.net |
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Holly PainterAlternative Lodging Account Manager800-817-3220 tina@thdmail.net |
BUSINESS LODGING TEAM
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Peyton PriceBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
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Sarah BuckBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
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Allison MuschalekBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
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David NewtonGeneral Manager – APAC & EMEA800-817-3220 jlucas@thdmail.net |
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Mimi ShepardBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
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Kara GuinotteBusiness Lodging Project Manager800-817-3220 kara@thdmail.net |
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Will BrazilBusiness Lodging Account Coordinator800-817-3220 will@thdmail.net |
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Aimee Lynn BarrBusiness Lodging Account Coordinator800-817-3220 will@thdmail.net |
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Jessica BlackburnBusiness Lodging Account Coordinator800-817-3220 will@thdmail.net |
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Mimi ShepardBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
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Terry DavisonBusiness Lodging Safe Stays Manager800-817-3220 tdavison@thdmail.net |
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Yvonne ComptonBusiness Lodging Account Coordinator800-817-3220 yvonne@thdmail.net |
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Gina HayRelocation Manager800-817-3220 ghay@thdmail.net |
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Lexi SeifertBusiness Lodging Account Cooridnator800-817-3220 ghay@thdmail.net |
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Rachael MohenBusiness Lodging Account Coordinator800-817-3220 jlucas@thdmail.net |
SALES TEAM
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Shelly McGowanSales Manager800-817-3220 smcgowan@thdmail.net |
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Shannon PierRegional Account Executive800-817-3220 smcgowan@thdmail.net |
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Jennifer GanttRegional Account Executive800-817-3220 jgantt@thdmail.net |
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Jaqueline MarquezRegional Account Executive800-817-3220 jmarquez@thdmail.net |
OPERATIONAL SUPPORT TEAM
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Francois BournivalIT Manager800-817-3220 jlucas@thdmail.net |
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Justin HillIT Specialist800-817-3220 jlucas@thdmail.net |