ABOUT THE THD ROUNDTABLE
Streamlining with the local offices and employees is critical to saving time and efficiencies. THD has branded their innovative concept of solution-oriented meetings to be called THDRoundtable.
Initial meetings
Welcome to The THDRoundtable
THD’s mission statement is to be the best “high touch” service provider in the industry by making our customers job easier by tailoring our business processes to theirs. The unique needs of each office and/or adjuster is our priority. THDRoundtable has proven to be invaluable by measuring our success, one adjuster at a time.
About the meetings
THDRoundtable – Innovative approach to Carrier partnerships
Initial meetings
- Discuss information regarding referral systems and tools
- Identify carrier/adjuster needs
- Invoice preferences
- Extension coordination and means of communication
- Expectations from THD
- Any ALE training of services needed
Semi-annual meetings
- Transparency and reporting needs
- Billing changes
- Trends in market place
- Priorities of carrier
- Service review