Our Assurance Services team was built to ensure a smooth and efficient onboarding experience. This team is focused on putting adjusters and carriers at ease by establishing the most high-touch and user friendly workflow for the placement process.
THE ASSURANCE SERVICES DIFFERENCE
- Our team introduces the adjuster to all the helpful tools and services THD has to offer.
- We work closely with the adjuster to learn processes and preferences to make their job easier.
- We stay in communication with the adjuster, the insured and the THD internal team to ensure all placement needs are met.
- We make sure families are placed in quality properties that closely match the type of their own home.
- When applicable, we cater to the specific needs and expectations of high net worth insureds while staying within ALE limits.
- Our team stays involved from the first notice of loss through the return to home to ensure the best quality of care is provided.
- We support adjusters, carriers and insureds 24/7, taking calls and responding to messages no matter the day or time.