A few years ago, nobody would have thought that vacation rentals would be trending as they did in 2019 prior to COVID. Of course, while the pandemic has put a lot of recreational travel on hold, fires, floods and household disasters have continued — and THD is finding more and more insurance adjusters and policyholders asking to be booked in these types of rentals. (Some examples of these types of properties are Airbnbs and VRBOs.)
THD is willing to accommodate these alternative lodging options with the approval of the adjuster. However, it is important to be aware of some of the challenges (that our team already knows how to navigate).
First, these reservations must be made sight-unseen by the policyholder. Unfortunately, a picture doesn’t always show the true condition of the property. Once the reservation is made, the payments are primarily non-refundable for the entire stay.
Another important thing to consider: The stay may not be able to be extended. These types of properties are meant to be short-term rentals, so the property owner may have reservations already made for other guests in future periods.
It also is important to note that these types of properties have a variety of built-in fees and, for each new extension reservation, those fees are charged again. However, these types of properties can be good for shorter-term stays, and can be quickly reserved if they are available.
THD has a process to ensure that our adjusters and policyholders understand these challenges, and we have lodging experts who handle only these types of placements. It is important that everyone has an understanding of some of the issues that possibly can arise. Let THD be your expert for all lodging solutions to ensure peace of mind.
Contact us at 1-800-817-3220 or firstname.lastname@example.org today!