Temporary Housing Directory (THD) and USAA have joined forces to provide temporary housing to its members. The change came about recently when USAA — which also provides banking, investment, and retirement products to more than 13 million current and former members of the U.S. military and their families — looked for a supplier that would […]
American novelist Cynthia Ozick once stated, “Two things remain irretrievable: time and a first impression.” And, while Temporary Housing Directory cannot turn back the clock on an event that displaced a family from their home, it makes a great first impression by reacting quickly and compassionately to support policyholders – and their adjusters – via […]
“Our every move at THD is designed to make a customer’s experience simple and efficient. Technology empowers us to create peace of mind when it’s needed most.” -Teresa Vidger, President Making our customer’s life easier is in our DNA. That’s why we invest heavily into technology that streamlines and automates processes everywhere possible. HOMETRAK™ […]
When a disaster strikes, the world watches as the news highlights damaged structures, uninhabitable neighborhoods or former homes turned into ash. As days pass, clips on post-recovery efforts saturate the airwaves and internet — and then the media moves on to the next current event to keep their audience’s attention.
To our community: In 2001, after working for 15 years in relocation, I saw a need to create a company that would assist policyholders in need of temporary housing. At the time, there was really only one temporary housing business that had this specialized niche. I saw a lot of room for improvement and, with […]
When catastrophic events such as hurricanes Ida and Nicolas hit, it’s critical that we at THD are able to preempt the storm and support the response teams who rush in to help victims. That’s why our team members train hard, adapt fast and work smart. You’ll find us tripling – and even quadrupling – our […]