:: Temporary Insurance Housing

Hurricane, wildfire, ice storm, mold, mudslide...they strike with little or no warning and cause devastating consequences to property owners. For insurance companies, the ability to respond quickly, competently and compassionately is essential to their continued success and the well being of their policy holders.

Emergency Response

Getting the family to a safe location is priority #1, but few insurance housing companies have the resources to respond as quickly as the family needs, anywhere in the country, at a price your company can appreciate.

THD was designed to assume the burden for the adjuster, yet keeping them up to date and in control by delivering the best housing solutions with no surprises. We focus on searching for the most appropriate solution closest to the damaged residence from our many property management and real estate relationships.

Typically these options will be properties to suit; set up specifically with what the insurance company allows and any specific needs the insured may have. We control pricing by shopping among all available options, bidding the property with our experience in negotiating short term rentals and getting the best pricing for furniture possible and passing on those discounts to you. THD’s Language-line is available for easy communication with your policyholders.

THD is known for placing even the hardest locations and situations. From dogs to cats, to handicap accessible, we can find a solution. We are not limited by location and can find options in single family homes, condos, apartments, or travel trailers.

We are one of the few companies that that offers a complementary THD’s Hotel Advantage© program, placing your customer in hotels for short-term claims with no additional fees added, even though there isn't any other temporary housing needed. We offer emergency hotel service for any length of hotel stay and are not limited by brand or location at the best guaranteed rates. This service is completely complimentary, with no hidden fees and copies of the hotel folios are sent with our invoices.

To get a detailed description of the claim process handled by THD, read more on our service delivery system.

Temporary Housing Directory guarantees:

• Calls to your policyholder within 10 minutes
• No minimum stay on hotels or housing placements
• Transparent pricing
• Hotel service is complimentary with no hidden fees
• Guaranteed best hotel rates through THD’s Hotel Advantage© program

The Answer to Difficult Placements

• Do you need insurance housing for your policy holders' loss of use -- in all 50 states and in remote areas?   
• Is the economic climate pushing your additional living expenses too high?
• Do you regularly struggle to find temporary housing for policy holders with special needs such as large families, pets, or handicap?

Temporary Housing Directory is the answer to these issues...and more. We proudly offer a nationwide network of diverse and quality short term insurance housing options such as hotels, apartments, trailers and homes. Our clients regularly applaud our ability to do this while also keeping housing ALE at a comfortable level.

The End of Paperwork Pile-up

You went into insurance because you love shuffling papers, right? Of course not! But we often hear insurance adjustors complain about the heavy paper load they carry.

Temporary Housing Directory relieves your burden by finding, negotiating and arranging insurance housing for you. Then, we take it a step further by auditing all of your invoices to ensure you are only billed for approved expenses, and we top it all off with convenient access to our online, paperless office portal. We maintain ongoing contact with the policy holder, and the status of the claim file with any associated invoices, so you can keep track of what’s going on, without lugging all the documents in your briefcase.

Step Lighter...Begin Today

Ready to shed a few pounds of paper and hassle?  Let Temporary Housing Directory piece it all together for you.  Contact us now to learn more about how we can assist your policyholders and provide outstanding service.  We promise--no phone trees or voicemails. You'll always be greeted by a real person.

Or, for THD’s virtual office, adjuster portal information and free training contact us today